What’s next for InsurTech and how will it affect business transformation in the insurance industry?
Spiros Margaris is an internationally renowned venture capitalist and adviser to FinTech and InsurTech companies and financial institutions, and globally ranked as a No. 1 FinTech & No. 2 InsurTech Influencer by Onalytica. Spiros is a member of the advisory board for the 4th Annual OPEX Insurance: Disruptive Transformation Summit - the leading meeting place for senior operational excellence and process improvement professionals.
Ahead of the #OPEXInsurance event, taking place in Atlanta from September 18-20, 2017, Andrea Charles, Senior Editor at the PEX Network caught up with Spiros to find out what is next for InsurTech and how it will impact operational excellence and business transformation in the insurance industry.
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The insurance industry has always been one of the most competitive in the world and dates back to the beginnings of human society. Take a walk through the history of insurance with this insightful timeline which pinpoints some of the key historical developments in insurance, from Chinese traders spreading the risk of shipping cargo in third millennia BC to the plethora of insurance comparison sites available today. Download your complimentary today and chart the developments in insurance industry from 3000BC to today.
The end of the insurance industry… as we know it.
The digital revolution is turning the insurance industry on its head. Some organisations will survive and others face an uncertain future. How will you adapt? The insurance industry is a vast consumer of information that requires human expertise to turn disparate reams of data in actionable insights – but the industry is changing. The driver of this revolution is technology. Small tech providers are snapping on the heels of the big name incumbents. The question is how do you adapt to this challenging new digital environment?
In this exclusive playbook we bring you expert insight from top business leaders and entrepreneurs in the insurance industry:
- Spiros Margaris, Advisory Board Member, Werthstein AG
- Sébastien Meunier, Senior Manager, Chappuis Halder & Co
- Assaf Wand, CEO & Co-Founder, Hippo Insurance
- Craig Bedell, Global Insurance Industry Executive, IBM Watson
- Rusty Sproat, Chief Executive Officer & Founder, Figo Pet Insurance
- Amanda Lettmann, COO & Paul Mineck, CMO, Simple Disability Insurance
- Bryan Colyer, Executive Vice President, Strategy & Innovation, Dohrmann Insurance
- Steve Jenkins, Staff Vice President, Business Improvement Group, Anthem Inc.
Ahead of the 4th Annual OPEX Insurance: Disruptive Transformation Summit 2017, the PEX Network asked 8 industry experts that very question. Find out what the experts below had to say:
- Spiros Margaris, Advisory Board Member - Werthstein AG
- Sébastien Meunier, Senior Manager - Chappuis Halder & Co
- Steve Jenkins Staff Vice President, Business Improvement Group - Anthem Inc.
- Assaf Wand, CEO & Co-Founder - Hippo Insurance
- Jeff Brown, Senior Vice President - Head of Worldwide Operations - CNA Insurance
- Craig Bedell, Global Insurance Industry Executive - IBM Watson
- Rusty Sproat, Chief Executive Officer & Founder - Figo Pet Insurance
- Amanda Lettmann, Chief Operating Officer & Co-Founder - Simple Disability Insurance
Everyone is trying to differentiate their product and the way to do that is by improving the customer relationship: how your company engages and communicates with the customer, and how the customer communicates with your company. In this exclusive PEX Network interview serial entrepreneur, Rusty Sproat, Chief Executive Officer & Co-Founder, Figo Pet Insurance, reveals the steps he has taken to leverage technology to improve delivery and create a seamless customer experience. Sproat also shares his insights on the critical factors to consider when successfully integrating new technology with legacy systems.
The biggest pay-offs will go to those that initiate digital disruption. There is an expanding gap between companies that have been fast movers in the digital space, versus those that are lagging behind. Having an innovation studio model allows for rapid assessment and deployment of innovative solutions. Although it is still a relatively new approach for Anthem, the innovation studio has already driven considerable opportunities to leverage things like digital ID cards, expanded self-service payment solutions and more comprehensive health dashboards and information for their members. In this exclusive Pex Network interview Steve Jenkins, Staff Vice President, Business Improvement Group, Anthem Inc, reveals how the company’s innovation studio is successfully fostering an innovative and collaborative environment.
We look ahead to find out what the future has in store for operational excellence in insurance and which technologies will dominate the industry in 18 months time. What role will InsurTech play in driving the industry forward? How will organizations effectively use change management in their transitions to one corporate operational excellence strategy? What are the top 3 levers for successfully optimizing operational excellence?
Ahead of the 4th Annual OPEX Insurance: Disruptive Transformation summit, the PEX Network surveyed over 165 professionals to explore key priorities and areas of investment for their process improvement and operational excellence programs.
Explore our infographic to find out more about tomorrow’s world.