Driving a leadership culture at all levels - 3rd Annual Operational Excellence in Insurance Summit

In this presentation Mr. Cowieson gives an impressive overview on how to drive leadership culture at all levels.

Download this video to hear about:
  • Why leadership is not common behavior across most large organizations – how to drive to a leadership culture at all
  • The attributes of a leader
  • Team as a vehicle for change
  • Common barriers to driving a change agenda – overcoming them takes energy and commitment from the top
  • Reality of project confidence and support
  • Focus on the end-to-end process – the need to understand what is going on and identify what can be improved to meaningfully impact the business

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